Diametriks provides support services for the deployment and operations of EPM solutions. We also perform training, troubleshooting, configuration, best practices, and maintenance directly pertaining to the functionality and operation of the EPM solution.

Diametriks helps to minimize staff time required, solve problems quickly, and get the most out of your EPM solution. We have rich experience in implementing and supporting these solutions for our customers in various domains.

Diametriks offers following support frameworks to help you relieve from complexities of deployed EPM solution.

Onsite support: An EPM consultant would be based at Client Location, who will coordinate & resolves the day to day issues of the end users.

Offsite support: Telephonic & E-Mail Support.

Hybrid support: Onsite monthly visit and Telephonic & E-Mail support.